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9th World Conference on Information Systems and Technologies

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Promotion of Social Participation In Smart City Develop-Ments: Six Technologies For Potential Use In Living Labs

With the advancement of Information and Communication Technologies (ICTs) in providing new tools for interaction between citizens and government agents, public participation has been improved, allowing access to a more significant number of participants in the public policy process, and allowing faster and better monitoring of public servants' initiatives. These specific ICTs may be seen as generators of information systems, which promote processes and social values among citizens and public agents acting as users. This research is a descriptive one, that presents six cases of technologies for improvement of social participation, and which can be potentially useful for smart city development through institutions termed living labs. The paper de-scribes real cases analyzed under the perspective of information systems, present-ing challenges and results aligned to six models of use of ICTs for improvement of social participation, as proposed by [1]. The research collaborates to interpret-ing the design of smart cities under the perspective of information systems devel-opment.

Marciele Berger Bernardes
University of Minho
Brazil

Francisco Andrade
University of Minho
Portugal

Paulo Novais
University of Minho
Portugal

Herbert Kimura
University of Brasilia University of Minho
Brazil

Jorge Fernandes
University of Brasília
Brazil

 


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