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9th World Conference on Information Systems and Technologies

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Conversational Agent For Industrial Processes Through Virtual Environments

This paper presents the implementation of a conversational agent in virtual environments oriented to industrial control processes, in order to contribute to the improvement of teaching-learning processes. The application allows the immersion and interaction of users in virtualized industrial process scenarios. The environments have been created with three-dimensional models based on P&ID diagrams, the models have been simulated and animated using Unity 3D software, the environments exchange information in real time with MATLAB mathematical software to simulate the industrial process controller, achieving a high degree of realism. Each environment is assisted by a conversational agent who communicates with Dialogflow, a natural language understanding platform, to guide the user during their training. Test users were asked to provide feedback through a usability questionnaire, and these results are discussed at the end of this article.

Francisco Israel Teneda Gallardo
Universidad de las Fuerzas Armadas ESPE
Ecuador

Johnny Israel Villacís Abril
Universidad de las Fuerzas Armadas ESPE
Ecuador

Edison Gonzalo Espinosa Gallardo
Universidad de las Fuerzas Armadas ESPE
Ecuador

Víctor Hugo Andaluz Ortiz
Universidad de las Fuerzas Armadas ESPE
Ecuador

 


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