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CISTI2022 - 17th Iberian Conference on Information Systems and Technologies

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Microfinance and Technology An Opportunity For Poverty Alleviation

Microfinance has focused attention on sectors of the population excluded by the traditional banking system. The “popular financial sector” provides care to a population with low economic income or who do not have the possibility of proving their income due to the informality of their economic activity. The objective of the research is to analyze the use of technologies for the provision of microfinance services and determine the effects generated with their implementation in a savings and credit cooperative with a presence in Tlaxiaco, Huajuapan, Nochixtlan, Juxtlahuaca, Matias Romero, Juchitan, Sierra Mixe and Oaxaca de Juárez. An exploratory and documentary research is carried out supported by semi-structured interviews and participant observation in the period from July 2021 to Juanuary 2022, it was possible to obtain results that indicate that through technological appropriation technological impacts can be determined to generate a greater efficiency in the operation of the microfinance and contribute to the reduction of poverty among users

MARIA DE LOURDES VAZQUEZ-ARANGO
UABJO
Mexico

ERIC AMIN RAMIREZ-CASTILLO
UABJO
Mexico

MARTHA MAYRA MENDOZA-SOLANO
UABJO
Mexico

 


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