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CISTI2022 - 17th Iberian Conference on Information Systems and Technologies

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Student Experience (sx) Concept

User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer eXperience (CX). In this case, we will present a proposal of the Student eXperience(SX)concept based on the literature.

Gabriel Mauricio Ramirez V.
Universidad de Medellin
Colombia

Sandra Cano
Pontificia Universidad Catolica de Valparaiso
Chile

Yenny Mendez
Universidad Mayor
Chile

Jeferson Arango
Universidad de Caldas
Colombia

Fernando Moreira
REMIT, IJP, Universidade Portucalense % IEETA, Universidade de Aveiro
Portugal

 


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